Privacy Policy
Last updated: Sept. 27, 2024
At Anfa Hurain we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website and interact with our services, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect and process the following types of information:
- Personal Identification Information: Name, email address, postal address, phone number, and payment details.
- Order Information: Details about your purchases, including the products you have bought, shipping information, and payment status.
- Technical Information: Your IP address, browser type, device information, and browsing history on our website.
- Cookies and Tracking: Information collected through cookies, which help us improve the user experience, customize content, and analyze site traffic.
2. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing: To fulfill and deliver your orders, process payments, and communicate with you about your purchases.
- Customer Service: To respond to your inquiries and provide support.
- Marketing and Communications: To send promotional materials and updates, only when you have consented.
- Improving Our Services: To analyze usage patterns, troubleshoot issues, and improve the overall performance of our site.
- Legal Compliance: To comply with applicable laws and regulations, such as tax reporting requirements.
3. Legal Basis for Processing
We rely on the following legal bases for collecting and processing your personal information:
- Contractual Obligation: Processing necessary to fulfill your order and provide the products or services you have requested.
- Legitimate Interests: For improving our services, preventing fraud, and maintaining the security of our website.
- Consent: For sending you marketing communications if you have opted in.
4. How We Share Your Data
We do not sell or rent your personal information. However, we may share your data with the following third parties:
- Service Providers: Payment processors and delivery companies that help us operate our business.
- Legal Requirements: To comply with laws, enforce our terms and conditions, and protect our rights.
All third parties are required to respect the security of your personal data and treat it in accordance with the law.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, including legal, accounting, or reporting requirements.
7. Your Rights
Under GDPR, you have several rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Objection: You can object to our processing of your data for direct marketing purposes.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at info@anfahurain.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and improve site functionality.
You can control cookie preferences through your browser settings.
9. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is completely secure.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate.
11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Anfa Hurain
07745 267282